The City of Liverpool College - Apprentice Recruitment Administrator

Salary: £274 PER WEEK
Hours: Full Time
Closing Date: 17-Aug-2018

Employer Name: The City of Liverpool College

Vacancy Title: Apprentice Recruitment Administrator

Vacancy Address: Roscoe Street, Liverpool, L1 9DW 

Working Week (Days and Hours)35 hours per week in the first instance 

Weekly Wage: £274  

Employer Description: 

With the widest choice of courses and great links with employers and universities, opportunity really does start at The City of Liverpool College. The college is based in the heart of one of the UK's most vibrant cities.  More than a third of all 16-18 year olds in the city study with us.

Whether it's apprenticeships, NVQs, A-levels or GCSEs, students benefit from the learning and support of a team of award winning tutors.  The College's £100m campus offers students access to some of the best training, learning and leisure facilities in the country.

Modelled on a university system, our active student union and enrichment team also provide students with an opportunity to make the most of their free time. Students can take part in a range of college social events or access support to develop their own ideas and ambitions.

Students are at the heart of everything we do.  The College mission is to provide high quality skills and education, which is underpinned by a set of values

Employer website : 



Full description: 

Key Accountabilities & Responsibilities

The Admin Apprentice will:

  • Provide administration support for the College recruitment team.
  • Communicating with applicants, employers and potential apprentices to organise interviews.  This includes; telephone calls, face to face contact and e-mails.
  • Dealing with incoming calls in a timely accurate manner
  • Suppling in depth information around and the recruitment process.
  • Attending events to promote the college.
  • Promoting college courses.
  • Using and updating CRM systems.
  • Supporting the team with additional task when needed.
  •          To be compliant with college cash handling protocols and financial regulations, and work in accordance with these regulations.
  •          To act as a Fire Marshall or First Aider, as required, in the event of an incident
  •          To deliver high standards in customer service at all times’
  •          To actively support and implement  the ‘One College, One Mindset’ initiative
  •          To support key cross college activities such as enrolment, open evenings and recruitment events
  •          To follow college policies and procedures as appropriate and make constructive and proactive contributions to improvements to departmental services
  •          To work flexibly and responsively as part of the wider recruitment team
  •          To carry out such other relevant and appropriate duties within the framework of a post of this grade that may from time to time be required at a location determined by the needs of the service.
  •          To make full use of new technology in all aspects of job requirements
  •          To participate fully in:

            Professional development

            In-service training opportunities which are made available

           The delivery of in-service training to others in the area of specific responsibility

           The college appraisal scheme

 All staff will be expected to:

Take proactive responsibility for Health & Safety to ensure that a safe working environment and safe working practices are maintained at all times.

 Support cross college activities as required in particular the key enrolment and invigilation periods


Skills required: 

Essential Job Knowledge, Skills, Education & Experience relevant to the role:

  •          Experience of working in a recruitment oriented environment.
  •          Experience and knowledge of customer care procedures.
  •          Good presentation and written communication skills
  •          Ability to use current and emerging  information technology such as Office365, CRM,
  •          Ability to work both as part of a team and on own initiative.
  •          Good interpersonal skills and the ability to deal with all customers in a friendly and efficient manner
  •          Ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity.


Desirable Job Knowledge, Skills, Education & Experience relevant to the role:

  •          Six months experience recruitment focused working environment
  •          Understanding and awareness of an educational environment.
  •          IT related qualification
  •          Ability to answer enquiries using information retrieval systems (i.e. on-line databases)

First aid and/or Fire Marshall training certificate


Qualifications required: 

  •          Minimum Grade C in English and Mathematics or equivalent

Person Qualities : 

  •          High Level interpersonal and communication skills – communicating over the phone will be a focus of this role.
  •          Positive personality – self-motivated
  •          Ability to work independently and as part of a team
  •          Willingness to assist and interact with internal and external stakeholders
  •          Ability to be flexible and adapt workload/priorities to meet the demand of the unit
  •          Ability to perform a variety of functions within a team with a positive approach to change
  •          Clear personal commitment to meeting and surpassing customer expectations


Training to be Provided: Level 3 Business Admin with Functional Skills where applicable

Expected Duration: 15 months + 


Two Vacancy Specific Questions:

Why do you want to work for The City of Liverpool College?

Describe a time when you have worked well in a team.


If you wish to apply for this vacancy, please send a copy of your latest CV and your answers to the additional questions on an attachment to Craig Donaldson at The City of Liverpool College on the following email; 

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