The City of Liverpool CollegePrinciples of Team Leading — Level 2 Certificate - The City of Liverpool College
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Principles of Team Leading — Level 2 Certificate

Business and Professional Services

Course ID: 175466

Course Year: 24/25

Course Details

  • Gain the necessary tools and knowledge to excel in your role as a team leader, effectively guiding your team towards achieving success.
  • This course is suitable for learners aged 19 and over.
  • The course is delivered fully online and can be completed in as little as 8 weeks.
  • The course is free of charge to adults who meet eligibility criteria.
  • You'll be supported by one of our experienced tutors throughout your time on the course.

What to expect from the course

This course focuses on key topics to develop you as a team leader.

Principles of team leadership: Gain valuable insights into the fundamental principles that drive successful team leadership.

Understanding the business landscape: Explore the dynamics of the business environment and its correlation to effective team leadership.

Effective communication of work-related information: Acquire the skills to communicate information within a team setting in a clear and impactful manner.

Delivering exceptional customer service and problem-solving: Develop the necessary expertise to provide outstanding customer service and effectively resolve issues.

Building productive working relationships with colleagues: Discover strategies for fostering positive and fruitful relationships with colleagues.

Introduction to coaching: Learn the essentials of coaching and its potential to enhance team performance.

Introduction to mentoring: Explore the advantages of mentoring and how it can facilitate individual and team growth.

Personal development: Focus on your own growth and development as a team leader.


Why study with us?

Student Benefits

A baker decorating pastries.
Academy Bakery

The Academy Bakery is located on the Duke Street campus, producing a range of first class baked goods daily. These include artisan breads, patisserie and biscuits, as well as special occasion/novelty cakes by award-winning master-bakers. Students are offered a range of discounts throughout the year.

The Academy Bakery
A woman getting a nail treatment on her hands.
Academy Hair and Beauty Salons

Duke Street is also home to The Academy Hair and Beauty salons. They offer generous student discounts on a wide range of hair and beauty treatments, at a fraction of high-street prices. These include styling, cutting, perming, highlights, facials, manicures, electrolysis and traditional and homeopathic massage.

The Academy Salons
A chef preparing a dish.
Academy Restaurant

Duke Street campus is also home to the College’s Academy Restaurant. Often referred to by it’s customers as Liverpool’s hidden gem, the restaurant serves top class cuisine, at highly competitive prices. Food is expertly prepared by professional chef/tutors and young chefs in training and offers students a range of discounts at different times of the year.

The Academy Restaurant
An illustration of students using Office 365.
Microsoft Office 365 - Free

When you become a student of the College you’ll receive full access to Microsoft Office 365. This allows you to install the software on your own computer and other devices at home, completely free of charge.

A gym, including treadmills and exercise bikes.
Onsite Sports Facilities/Fitness Suite

The college has excellent sports and fitness facilities at its Roscoe Street campus. Students pay a one-off membership fee for all year round usage of weekly supervised gym sessions, as well as access to a number of sporting clubs and events.


We're here to help...

Contact us to discuss your application or find out more:

 : 0151 252 3000
 : enquiry@liv-coll.ac.uk

Entry Requirements

Learners must be aged 19 or over, be at least Level 1 English, good IT skills and a passion for learning.

You will also need access to a laptop or PC.

Fees

This course is only available to learners aged 19 and over.
If you are unemployed or earning less than £33,958.60 a year? You may qualify to join this course for free.
To find out more, contact our admissions team on 0151 252 3000 or at applications@liv-coll.ac.uk.

Fee for24/25 is 724.00
In future years this fee may be subject to change.


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