Understanding Retail Operations — Level 2 Certificate
Business and Professional Services
Course ID: 174170
Course Year: 24/25
Course Details
- This course is suitable for learners aged 19 and over.
- The course is delivered fully online and can be completed in as little as 8 weeks.
- The course if free of charge to adults who meet eligibility criteria.
- You'll be supported by one of our experienced tutors throughout your time on the course.
What to expect from the course
- A retail operations course provides invaluable knowledge and skills that are essential for individuals aspiring to excel in the retail sector.
The course will deepen your understanding of how to meet and exceed customer expectations, as well as teach you how to use feedback to enhance your performance and promote products and services effectively.Qualifications
You will be working towards a level two certificate Why study with us?
Student Benefits
Academy Bakery
The Academy Bakery is located on the Duke Street campus, producing a range of first class baked goods daily. These include artisan breads, patisserie and biscuits, as well as special occasion/novelty cakes by award-winning master-bakers. Students are offered a range of discounts throughout the year.
The Academy Bakery
Academy Hair and Beauty Salons
Duke Street is also home to The Academy Hair and Beauty salons. They offer generous student discounts on a wide range of hair and beauty treatments, at a fraction of high-street prices. These include styling, cutting, perming, highlights, facials, manicures, electrolysis and traditional and homeopathic massage.
The Academy Salons
Academy Restaurant
Duke Street campus is also home to the College’s Academy Restaurant. Often referred to by it’s customers as Liverpool’s hidden gem, the restaurant serves top class cuisine, at highly competitive prices. Food is expertly prepared by professional chef/tutors and young chefs in training and offers students a range of discounts at different times of the year.
The Academy Restaurant
Microsoft Office 365 - Free
When you become a student of the College you’ll receive full access to Microsoft Office 365. This allows you to install the software on your own computer and other devices at home, completely free of charge.
Onsite Sports Facilities/Fitness Suite
The college has excellent sports and fitness facilities at its Roscoe Street campus. Students pay a one-off membership fee for all year round usage of weekly supervised gym sessions, as well as access to a number of sporting clubs and events.
We're here to help...
Contact us to discuss your application or find out more:
: 0151 252 3000: enquiry@liv-coll.ac.uk
Entry Requirements
To be eligible for this course learners need to be aged 19 or over, have at least a Level one in English, good IT skills and access to a PC or laptop.
For further information please email employability@liv-coll.ac.uk and one of the team will get back to you.
Fees
This course is only available to learners aged 19 and over.
If you are unemployed or earning less than £33,958.60 a year? You may qualify to join this course for free.
To find out more, contact our admissions team on 0151 252 3000 or at applications@liv-coll.ac.uk.
Fee for24/25 is 724.00
In future years this fee may be subject to change.
