Congratulations!
You're now enrolled on your course at The City of Liverpool College! So, what happens next? Dive in - this guide contains everything you need to get started as a City of Liverpool College student.
Higher Education
As a member of our University Centre, we offer you a higher education experience that centres around you! This means small learning groups, access to specialist facilities and exceptional support from our first-class industry-experienced tutors, who’ll help you to develop the higher level skills needed to succeed in the industry you’ve chosen for a career.
Get ready to benefit from a high-quality teaching environment with next-generation industry facilities and learning spaces, all in the heart of the city. All of our courses are designed to challenge you to achieve your full potential and take that next step – and the one after that.
Read on to find out more about what to expect.
Finding Us
The College has five campuses, each with specialist equipment and outstanding facilities to get you ready for that next step. As a City of Liverpool College student, you have access to any of our five main sites to use our facilities - you can find us here:
Resources
Timetables
To access your timetable, you’ll need to log in to your Student Portal (ProPortal). As this involves some personal details, we sent these to you separately in an email when you enrolled.
Can’t access your timetable or have some questions? Just call us on 0151 252 3000 or email at enquiry@liv-coll.ac.uk – we’re here to help.
ProPortal LoginStudent ID
You’ll need your student ID card to access any of our buildings. Your student ID card must be worn at all times while you’re at College. This is for safety, and also allows you to access different CoLC benefits and parts of our buildings.
If you didn’t collect your ID badge at enrolment, don’t worry! You can pick one up from the reception area at any of our five campuses when you come into college.
Financial Support
If you have not already done so, you should apply to Student Finance England / Wales / Northern Ireland for any access to student financing.
There is lots of financial help available to you whilst studying on a higher education programme – including loans, which have to be paid back, and bursaries that don’t.
Click here to apply for financial support or to find out more. You’ll need your college email address and password, which you’ll find in the email we sent you when you enrolled.
Need help with your application or got a question about financial support for higher education study? Email AskAnn@liv-coll.ac.uk.
Student Intranet and Libraries
MyHub is our very own student intranet. You can access MyHub at https://colc.sharepoint.com/sites/MyHub.
To log into MyHub, you’ll need your college email address and password, which you’ll find in the email we sent you when you enrolled.
There is a Learning Resource Centre (library) in each college building. Information on the service, resources and access to the LRCs is available here.
Progress Leader Team
Across all five sites we have a Student Hub which houses Progress Leaders, Work Experience Officers, Careers Advice and Guidance and the Welfare and Wellbeing team.
This is a central space for all students to come and request support and discuss opportunities within their student journey. All our students will be allocated a progress leader within their study programme who will support and challenge them during their time in college, to ensure all students develop into their true potential whilst with us. Make sure you come and find us within your first week so we can introduce ourselves and tell you how we can support you further.
Student support and wellbeing services
As a City of Liverpool College student, you have access to a wide range of welfare and wellbeing services. Our Welfare and Wellbeing Team is here to support every student during your time with us. You can find out more about the support and services we offer by clicking here.
You can also access the Wellbeing Hub on our website, which provides full details of how we can help you.
Your First Week / Transition Week
What is Transition Week?
Transition Week is when all students are welcomed to the College. It ensures you feel safe and comfortable in the environment so you can make the most out of your time here. Transition Week takes place during your first week of college. All students will be invited to attend Transition Week activities from 9th September to 13th September.
This week will give you an opportunity to get familiar with your course and college life. You will meet all your tutors and support staff and receive all the information you need to be successful this year.
What will Transition Week involve?
All students are expected in college during this week to take part in welcome activities. Just turn up on the day of your first timetabled session and we’ll take it from there.
Activities during this week will include:
- Getting to know other students on your course
- Tour of your college campus site
- Introduction to your subject tutors, information about your study programme and expectations
- Completion of any initial assessments you might need to take for maths, English, etc
- Introduction to your Personal Development Sessions
- Review of any support you might need outside of your course
- Introduction to the College’s digital systems and completion of a digital survey
- Uniform/PPE/kit allocation (if required)
Get involved
Students’ Union
Get involved!
The City of Liverpool College Students’ Union (CoLCSU) is run by students, for students. It’s a place where individuals connect, have fun, build communities, share experiences and can influence change! Every learner at the College is automatically a member of CoLCSU.
You can view our enrichment booklet online by clicking here.
We also have a number of paid student union positions (part-time) as part of the SU Executive team, which are appointed to as part of an annual student election – you can learn more about this via the Student Union.
Social Media
Follow us on social media to keep up with everything that’s happening at The City of Liverpool College.
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Policies and feedback
As a student of The City of Liverpool College, it is your responsibility to help us create a safe and supportive environment where everyone can learn and achieve. Before you start college, please read the following documents:
Student Code of Conduct
Click hereIT User Policy
Click hereKey Contacts
Have a question? Want to know more? We’re here to help!
Here’s your go-to guide for any support you might need...
- College information team: enquiry@liv-coll.ac.uk / tel: 0151 252 3000
- LRC enquiries: lrc@liv-coll.ac.uk
- VLE and e-Learning enquiries: elearning@liv-coll.ac.uk
- Student finance enquiries: studentfinance@liv-coll.ac.uk
- Childcare and nursery enquiries: childcare@liv-coll.ac.uk
- IT helpdesk support: helpdesk@liv-coll.ac.uk
- Careers Advice and Guidance – email: careersadvice@liv-coll.ac.uk / tel: 0151 252 3607
- There is also key information for students, and access to the VLE and other learning resources via the student intranet: https://my.liv-stu.co.uk/
Social Media
Follow us on social media to keep up with everything that’s happening at The City of Liverpool College.